Help

Frequently asked questions

How do I know if a beer is in stock?

What you can order in the web shop is in stock. For many beers we only have a few bottles. When they're gone, they're gone, and some will never come back.

Why do I have to enter my date of birth?

We don't sell alcohol to anyone under 18. That's the law, and we're strict about it. If in doubt, we ask for ID. Read more about NIX18.

How can I pay?

You pay securely online via Mollie. You'll see the available payment methods at checkout.

What does shipping cost and where do you deliver?

We ship within the Netherlands and to other countries in Europe. You'll see the shipping costs in your cart, before you pay. Every bottle is packed securely.

Something broke or went wrong with my order. What now?

That's a shame, and luckily rare. Send us a photo as soon as possible via WhatsApp or info@drankbeleving.nl, and we'll find a solution together.

Can I return an order?

Your rights when returning are in our terms and conditions. In doubt? Just get in touch.

What does the Untappd score mean?

Untappd is an app where beer lovers worldwide rate beers from 0 to 5. Anything above 4 is very good; above 4.4 is the absolute top. We show the score with every beer, so you know what others think of it. See us on Untappd.

Can I hear first when new bottles arrive?

Yes. Join the release list. You'll get at most two emails a month.

Question not listed?

Send us a message via the contact form, WhatsApp or email. We'll reply as soon as we can.